1. Please be nice about any issue you may have! I will do what I can to fix or help the situation.
2. Glitches caused by IMVU on a product, I can not fix. Please file a help ticket to IMVU and tell them the issue you are having. For it is not the fault of the product. Example of this would be item does not look like the picture, has solid ugly parts where something else should be. normaly white or black.
3. I do not give Refunds, but some exceptions to the rule can apply. I make that decision based on the issue at hand. IF a refund is givin , it will only be the amount of credits I earn from the item...normaly that will be 100c-300c. I will not refund what imvu or the mesher earns from the sale. I will ONLY refund the credits that I have earned myself.
4. When leaving a message make sure to put in the following;
what the issue is , the products Id number, and the date of purchase. * i do check my sales report first*
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![[Remembering Michael Jackson] u r owez inside ppl heart,ppl soul & evy place u r, even u gone. R.I.P MJ](http://userimages01.imvu.com/userdata/15927853/badge_6ee79e2945e8a2b0a7c3af0a692bef51.gif "[Remembering Michael Jackson] u r owez inside ppl heart,ppl soul & evy place u r, even u gone. R.I.P MJ"){kind=icon}
